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Clients, CRM & Portals

Clients, prospects and portals on the same record as the work.

Business development and client service run on the same data as the work and the billing. A prospect becomes a client becomes a job, and the client sees their side of it in a secure portal.

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Module
CW-03
Used by
Partners, BD team, clients
Feeds
Client work, billing, reports
Package
Practice, Enterprise Suite
Capabilities

What Clients, CRM & Portals does.

01

Clients and contacts

Clients, contacts and client groups with full interaction history.

02

Opportunities and leads

Track leads and opportunities through to opened work.

03

Client portal

Clients sign in to see their work, documents and invoices.

04

Intake forms

Public forms that bring new enquiries straight into the firm.

05

Vendor and careers portals

Separate public surfaces for vendors and job applicants.

Wisp in Clients, CRM & Portals

Ask for it. Review it. Done.

Wisp works here through the same layer as the screens, with your permissions and the firm’s approval rules. How Wisp works.

  • “Convert this lead and open the engagement.”CRM · Engagements
  • “Log my call with the Acme CFO.”Interactions
  • “Invite Acme to the client portal.”Client portal
Questions

Clients, CRM & Portals: common questions.

Do clients get a portal?

Yes. Clients have a secure portal for their work, documents and invoices, bound to the firm they work with.

Now onboarding firms for 2026–27

See your firm run on one system.

A 45-minute walkthrough on your own workflows: one client job, from intake and conflict check to invoice, ledger and GST return.